Front Office Assistant @ Hotel Pudu Bintang [ Jalan Pudu KL ] RM1.2K - RM1.6K

Front Office Assistant 
 Hotel Pudu Bintang
 RM1,200.0 - RM1,600.0 Per Month
 Full Time
 Jalan Pudu, Kuala Lumpur
 Min Education: Secondary/SPM/'O' Level
 Req Languages: English,Bahasa Malaysia

*Apply before 08 November 2017*

Requirements

• Basic Qualification : SPM qualification
• Training/Certificate in hospitality industry an added advantage
• Good written and spoken English and Bahasa Malaysia
• Able to speak Mandarin will be an added advantage
• Pleasant disposition and possess good interpersonal and communication skills
• Teamwork spirit and able to work efficiently while maintaining a courteous disposition towards guests and colleagues
• Positive work attitude and excellent grooming standards, punctual, reliable, honest, responsible and must be willing to work on shifts
• Computer literacy

Responsibilities

• Check-in function : Register and assign rooms to arriving guests ensuring that registration cards are correctly completed with all required information given by the guests
• Check-out function : Handles check-out of departing guests according to the Standard Operating Procedures of the Hotel
• Prepare guests folio for each arriving and departing guests for the Front Office Cashier
• Provides current information about hotel facilities, services and special events to guests
• Provides current information of tourist attractions, restaurants, entertainment facilities and current events in the local area to guests
• Handles guests’ requests/complaints and when necessary to immediately refer problem and/or complaint to the Front Office Supervisors and/or Front Office Manager for advice and further necessary action
• Working knowledge of the international telephone codes, time differences and names cities with area code

Additional Benefits

• We provide opportunities for career advancement within the company.
• Good performance is always rewarded accordingly.
• We practise a vibrant & energetic office culture.