Full & Part Time Job Available - Telesales Representative [ Johor Bahru ] RM1.2K - RM3K

Telesales Representative 
 Universal Business Academy
 RM1,200.0 - RM3,000.0 Per Month
 Full Time,Part Time
 Johor Bharu, Johor
 Min Education: Secondary/SPM/'O' Level
 Req Languages: Any Language

*Apply before 12 October 2017*

Requirements

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs Skype/Whatsapp and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus

Responsibilities

• Cold calling people using a given phone directory to sell products or solicit donations
• Answering incoming calls from prospective customers
• Contact potential or existing customers to inform them about a product or service using scripts
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Additional Benefits

• Product training, opportunity to join our oversea training/events,