Job Available - Customer Service @ Creative Stationery [ Johor Bahru ] RM1.5K - RM2.5K

Customer Service 
 Creative Stationery Sdn Bhd
 RM1,500.0 - RM2,500.0 Per Month
 Full Time
 Johor Bahru, Johor
 Min Education: Diploma
 Req Languages: Any Language

*Apply before 13 October 2017*

Requirements

• Candidate must possess at least diploma, general education degree or the equivalent in functional experience
• At least 1-2 years of experience in Customer Service Soft skill : Problem solving skill, communication.
• High proficiency using Microsoft Word, Power Point and Excel. Product Knowledge. Must possess excellent skills in written and verbal.
• Language (Spoken): English,Chinese,Malay; Language (Written): English,Chinese,Malay.

Responsibilities

• Responsibility for deal directly with customers either by telephone, electronically or face to face
• Responsibility for respond promptly to customer inquiries
• Responsibility for handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders, forms, applications and requests
• Direct requests and unresolved issues to the designated resource
• Record details of inquiries, comments and complaints
• Keep records of customer interactions and transactions
• Record details of actions taken
• Follow up on customer interactions

Additional Benefits

• Medical Allowance