Job Available - Recovery Officers & Field Visit Officers [Jalan Yew KL]

Recovery Officers & Field Visit Officers 
 Gala Track Sdn Bhd
 RM1,400.0 - RM2,000.0 Per Month
 Full Time
 Jalan Yew, Kuala Lumpur
 Min Education: Secondary/SPM/'O' Level
 Req Languages: English,Bahasa Malaysia
 Category: Call Center / BPO

*Apply before 27 September 2017*

Requirements

• Minimum SPM.
• Good communication skills (BM & English).
• Self discipline and Team player.
• Must have a valid driving license (for field visit only).
• Experience in credit recovery will be an added advantage.

Responsibilities

• SPM leavers are encouraged to apply.
• With or Without Experience, Training Is Provided.
• Collect payments from delinquent customers.
• Call customers using all approved mode of communications on overdue accounts and amount currently owed.
• Ensure all customer information is correct, including phone numbers and addresses.
• Set up repayment plans for customers.
• Locate and notify customers of delinquent accounts by telephone or personal visits in order to solicit payment.
• Advise customers of necessary actions and strategies for debt repayment.
• Regular phone calls made to customers to ensure payment is adhered as per schedule.
• Meet defined department and company goals and activity metric.
• Training will be provided to understand and always abide to the FDP, FSA, IFSA, AMLA and PDPA.
• To compile and submit information about challenging accounts to the Unit Manager.

Additional Benefits

• Monthly Commission
• Monthly Incentives
• Monthly Team Bonus
• Quarterly Bonus
• Insurance Coverage
• EPF & Socso
• Medical benefits
• Yearly Company Trip & Annual Dinner.
• Monthly Staff Entertainment