Customer Service Associate [ Jalan Kuchai Lama KL ]

Customer Service Associate 
 DP Controls Sdn Bhd
 Full Time
 Jalan Kuchai Lama, Kuala Lumpur
 Min Education: Secondary/SPM/'O' Level
 Category: Customer Service / Helpdesk

*Apply before 01 November 2017*

Requirements

• Possess a Certificate/Diploma in Business Study, Sales & Marketing or any relevant discipline with minimum 1 year experience in customer service environment, knowledge in products Electrical & Electronics is an added advantage.  However, fresh graduates are encourage to apply.
• Pleasant, self motivated, self discipline, matured personality, good time management with sense of urgency and able to work under pressure.
• Proficient level of English in written and verbal communication.
• Some basic computer literate is an added advantages.

Responsibilities

• Provide support to Engineering Teams in daily business transaction and co-ordination.
• Handle customer inquiry, project proposal and assist on paperwork preparation.
• Ensure customers' request, enquiries and complaints are attended in professional manner and accordance to our company customer service standard to create customers' loyalty.
• Handle order processing, credit application and arrange goods delivery in timely and proficient manner.
• Perform ad-hoc duties as directed by superior when required.

Additional Benefits

• Insurance package to confirm employee.
• Provide handphone allowance.
• 5 days work.