Front Desk Assistant [ Jalan Ipoh KL ] RM1.2K - r

Front Desk Assistant 
 One Enigma Hotel
 RM1,200.0 - RM1,600.0 Per Month
 Full Time
 Jalan Ipoh, Kuala Lumpur
 Min Education: Secondary/SPM/'O' Level
 Req Languages: English,Bahasa Malaysia
 Category: Hotel / Hospitality

*Apply before 02 November 2017*

Requirements

• Candidates must possess at least a higher Secondary/STPM or Equivalent
• With or without experience
• Friendy, independent, resourceful and responsible
• Able to speak English and Malay
• Good communication skill
• Can work on shift
• Piority for those who can start immediately

Responsibilities

• Attend to walk in guests, great and direct visitors to company
• Follow up with guest regarding satisfaction with guest-related issues.
• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
• Process all payment types such as room charges, cash, checks, debit, or credit
• Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp)
• Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks
• Count bank at the beginning and end of shift
• Answer all incoming calls and redirect them or keep messages
• Balance and drop receipts according to Accounting specifications
• Report accidents, injuries, and unsafe work conditions to manager
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Keeping reception area and meeting room tidy
• Take up other duties as assigned

Additional Benefits

• EPF
• SOCSO
• Uniform
• Free duty meals
• Annual leave