Job Available - Customer Service Assistant [ Petaling Jaya Selangor ]

Customer Service Assistant 
 SLS 
 RM1,500.0 - RM3,000.0 Per Month
 Full Time
 Petaling Jaya, Selangor
 Min Education: Secondary/SPM/'O' Level
 Req Languages: Chinese
 Category: Customer Service / Helpdesk

*Apply sebelum 28 September2017*

Requirements

• Fresh graduates are encouraged to apply.
• Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
• Good communication and interpersonal skills.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Ability to multi-task, prioritise and manage time effectively
• Candidate must be able speak mandarin as need to alias with chinese customer

Responsibilities

• Handling of incoming calls and attending customer enquiries.
• To assist purchase transaction with local or oversea suppliers
• To monitor inventory
• Liaise with customers on re-order and delivery date
• Handle dissatisfied customers in as polite and professional way
• Maintain good filling system of customer inquires for future reference
• Track and follow-up all customers request in timely manner

Additional Benefits

• Annual leave and sick leave
• Yearly Bonus & increments
• KWSP and SOCSO
• Medical & Insurance Coverage
• Other benefits will be inform during interview