Telesales Executive @ UCI Education [ Petaling Jaya Selangor ] RM2K - RM4K

Telesales Executive 
 U.C.I Education Sdn Bhd
 RM2,000.0 - RM4,000.0 Per Month
 Full Time
 Petaling Jaya, Selangor
 Min Education: Diploma
 Req Languages: English

*Apply before 02 November 2017*

Requirements

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus

Responsibilities

• Contact potential or existing customers to inform them about our programs
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Keep records of calls and sales and note useful information

Additional Benefits

• Great salary package
• Conducive working environment